Shipping policy
Mune Fashion is committed to providing a clear and reliable delivery service for our customers within the United States.
Shipping Areas
Currently, Mune Fashion ships exclusively within the United States.
Order Processing Time
Order processing begins the same day your order is placed. We typically process orders within 1–2 business days (Monday to Friday, excluding holidays).
Orders placed after 00:00 PST will be processed on the next business day.
Transit time
Once your order has been processed, it is transferred to the courier. Transit time usually takes 4–6 business days (Monday to Friday, excluding holidays).
Total delivery time
Total delivery time = order processing time + transit time
Estimated total delivery time is 5–8 business days (Monday to Friday, excluding holidays).
All estimated delivery times below are based on data from previous orders. These values are for reference only and serve as general guidelines.
Note
- Public holidays may cause delivery delays due to limited courier and supplier operations. Standard service will resume immediately after the holiday period.
- Incorrect address details or local delivery issues may also cause delays.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can track your order at any time on the Track My Order page.
If your shipment status is not updating, please contact us – we’ll assist you promptly.
Changing the Shipping Address
If you wish to update your delivery address, please contact us immediately after placing your order at support@munefashion.com. If your order has already been shipped, address changes may not be possible.
Order Cancellation
If you change your mind after placing your order, you may cancel it within 5 minutes and receive a full refund. Once this 5-minute cancellation period has passed, your order will begin processing and can no longer be cancelled.
Unexpected Delays
In rare cases, such as severe weather or carrier issues, delivery may take longer than expected. If your shipment is delayed beyond the estimated timeframe, please contact us – we’ll help you locate it.
Damaged Packages During Transit
If your package arrives damaged, refuse delivery and contact our customer service team. If it was delivered in your absence, please reach out to us for further instructions.
Contact Information
Email: support@munefashion.com
Phone: +48 732125978
Customer Service Hours:
Monday – Friday: 8:00 AM to 6:00 PM PST
We respond to all emails within 24 hours (Mon–Fri). Inquiries sent over the weekend will be answered on Monday.